At BroadWise (“BroadWise Limited”, “we”, “us”, “our”) we respect your privacy rights and is committed to protecting your personal data. We have created this privacy policy (“Privacy Policy”) to explain how we treat the information collected and received from your use of our Services (as defined in our Terms of Use or “TOU”) provided through the website/platform, www.broadwise.tech (regardless of where you visit it from) and any other websites or platforms we own, operate, or control (the “Website” “Platform”). When you provide your data to us to enable us to provide goods or services to you or to provide you information on our activities or where your data may be transferred to us by third parties for us to carry out services for them. This Notice tells you about your privacy rights and how the law protects you.
This Privacy Policy applies only to the Services, and we are not responsible for the practices of persons, companies, institutions or website/platform that BroadWise does not control, manage, or employ. Capitalized terms not defined herein have the meanings set forth in the TOU.
Please read this Privacy Policy as well as our TOU carefully, as they govern your use of BroadWise. If you do not agree to this Privacy Policy, please do not use our Services.
COOKIES:
ANALYTICS INFORMATION:
DO NOT TRACK SIGNALS:
SERVICE PROVIDERS:
EMPLOYERS:
EDUCATIONAL INSTITUTIONS AND SCHOLARSHIP PARTNERS:
BUSINESS PARTNERS:
PROTECTION OF BROADWISE AND OTHERS:
PROFILES AND CAREER SERVICES:
RELATED ENTITIES AND AFFILIATES:
BUSINESS TRANSFERS:
AGGREGATE/ANONYMOUS INFORMATION:
DATA SECURITY:
Purpose of this privacy notice
This privacy notice aims to give you information on how BroadWise collects and processes your personal data through your use of our website and Platform, including any data you may provide through our website/platform or otherwise when you sign up to take part in our work and receive general information about the work we do or where we are asked to process personal information on behalf of another stakeholder organisation.
This website may be of interest to children but we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
BroadWise Limited is the data controller of your information. Please see the “Contact Information” section below for additional details. Please note that if you obtain access through Sponsored Services or our Employee and Enterprise Sponsored Access Services, the third-party sponsoring your participation in the Online Trainings may provide us information subject to our agreement with them and therefore the third-party sponsor may be the controller with respect to such data.
You have the right to make a complaint at any time to the relevant supervisory authority for data protection. The Information Commissioner’s Office (ICO), is the UK supervisory authority for data protection issues (www.ico.org.uk) arising in the UK. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Important Information About Using Our Services
Please understand that by submitting any information to us, you acknowledge that we may collect, use, disclose and retain such information in accordance with this Privacy Policy and our TOU, and as permitted or required by law. If you do not agree with these terms, then please do not provide any information to us. BroadWise may offer social sharing features as part of its Services which, among other features, allows you to make your careers Profile (as described below in Profiles and Career Services Section) public as well as sharing your details and information, including your Online Training progress with others outside of the BroadWise Website/Platform (“Social Sharing”). By electing to participate in any of our Social Sharing Services, you acknowledge that any information or materials you include in your Profile can be viewed by other persons accessing the Website/Platform, including potential or existing employers, as well as by others on applicable third-party websites. You also acknowledge that information you share through Social Services may remain accessible on third party websites and/or to those you have shared the information with in the event you make your Profile private after having made it public and/or ceasing to share your information and that BroadWise has no control over the access of or use of information provided to third parties via Social Sharing outside its Website and Platform.
What Information We Collect
We collect a variety of information that you provide directly to us. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy notice.
Participation in Online Trainings
If you desire to participate in an Online Training, you will be asked to provide us with certain information necessary to conduct such an Online Training. This information may include, among other things, your name and email address. BroadWise, or its third-party service providers, may also collect certain information from you in conjunction with assignments, and other assessments related to the Online Training.
Profiles and Career Services
You can choose to share additional information, such as your work experience, resume, your picture, and answers to questions about your experience, studies and work preferences, when you create a professional profile through the career services we offer through our Services. You can also share information by updating your Profile, uploading documents, or answering questions or surveys we email you or present to you through our Services. Collectively, the professional profile and the materials you provide through the career services are referred to as simply your “Profile.”
Please note, that by electing to make your Profile public, you acknowledge that:
Information We Collect Through Automated Means
Cookies:
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use.
These Cookies also allow us and third parties to know whether you've seen an ad or a type of ad, and how long it has been since you've last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads. For more information about online advertising and how you can control or disable these cookies, please see our Cookies Policy.
Analytics Information:
When you use our Services, we and our service providers (which are third party companies that work on our behalf) may use cookies, and similar technologies to track, collect and aggregate certain information including, among other things, which pages of our Website/Platform were visited, the order in which they were visited, when they were visited, the URLs from which you linked to our Website/Platform, and which hyperlinks were “clicked.” Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Website and Platform. Through such information, we may be able to determine from an IP address a user’s Internet Service Provider and the general geographic location (city/state) of his or her point of connectivity.
We also use or may use these technologies to help us determine and identify repeat visitors, the type of content and sites to which a user of our Website and Platform links, the length of time each user spends at any particular area of our Website/Platform and the specific functionalities that users choose to use.
We use third-party web analytics services (such as those of Google Analytics) on our Website and Platform to collect and analyse usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. We also provide a limited amount of your information (such as your email address) to other third party to analyse Website usage on our behalf, which allows us to improve our Services. We may also use third-party services, as a medium for communications, either through email, or through messages within our Service(s). The use of these any such medium may be subject to the terms and conditions and privacy policy for those service providers and you should carefully review those terms and conditions. For more information about our use of cookies and similar technologies, including how you can install the Google Analytics Opt-out Browser Add-on to prevent Google from using your information for analytics, or otherwise control or disable cookies, please see our Cookies Policy.
Online Advertising
We may allow third party companies, including advertising companies (such as Facebook, Google, Twitter, Quora and Bing), to place cookies on our website and platform. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address.
Do Not Track Signals:
Currently, we do not monitor or take any action with respect to Web browser signals or other mechanisms for the expression of choice regarding collection of information about an individual over time and across third-party web sites or online services (e.g., Web browser “do not track” signals).
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
Please note that we may process your personal data without your knowledge or consent, in compliance with such rules, where this is required or permitted by law.
Information We Collect from Social Media and Other Content Platforms
If you login to, or connect to, a third-party network (e.g., through a social network), or login to our Services, through a social network site (e.g., Facebook), you may allow us to have access to and store certain information from your social network profile. This includes your name, gender, profile picture, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.
Referral Programmes
We may offer certain Users the opportunity to refer (Referrers) their friends (“Referees”) to the Site through a third-party referral programme whereby both Referrers and Referees may obtain credits or other rewards through such referrals. To the extent we offer such programmes, the Referrers may share information about the Referees, including email addresses for the purpose of sharing the referral offer. We may also share the Referrer’s email and name with the Referee as well as provide the Referrer the confirmation of the Referee’s acceptance of the referral, which may include Referee’s email in connection with providing any such referral programme.
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, and email or otherwise. This includes personal data you provide when you and where relevant:
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
• Technical Data from the following parties:
(a) Analytics providers [such as Google based outside the EU]
(b) Our commercial customers when we are engaged to provide goods or services to such customers and where this involves processing of personal data provided by the Customer.
Identity and Contact Data from publicly availably sources: such as Companies House and the Electoral Register based inside the EU.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where we need to provide you with the products or services you have signed up for.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
BroadWise Limited may update this Privacy Statement from time to time. Please check this page periodically for changes. Your continued use of BroadWise Limited site/platform following the posting of changes to this Statement means you accept the changes we make. If you have any comments or questions regarding this Privacy Statement or site Terms, please contact us.
How We Use The Information We Collect
We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to:
Combined Information
For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
Aggregate/Anonymous Data
We may aggregate and/or anonymize any information collected through the Website/Platform so that such information can no longer be linked to you or your device (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, statistical analyses of Website and Platform usage, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
How We Share and Disclose Your Information
BroadWise will share your information in the following ways:
Marketing Communications
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you. You can also ask us to stop sending you marketing messages at any time by contacting us at any time.
Retention of Your Information
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and other regulatory purposes.
In some circumstances, you can ask us to delete your data: see [Request erasure] below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Third Party Links and Features
The Services contain links to third-party website/platform such as social media sites, and contain third-party integrations (such as the Facebook “like” button or Slack/Github integration) and functionalities. If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally, depending on how their services function. BroadWise is not responsible for the content or practices of those website/platform or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party website/platform or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.
International Users
BroadWise stores information about visitors to our Website/Platform and users on servers located in the United Kingdom. By using our services, you consent to the storage of your information inside the United Kingdom. If you are using the services from outside the United Kingdom, United States and the European Union, please know the information you submit will be transferred to and stored in servers in the United Kingdom or other countries. The data protection and other laws of the United Kingdom and/or other countries might not be as comprehensive as those in your country might. By submitting your data and/or using our services, you acknowledge the transfer, storing, and processing of your information in and to the United Kingdom.
As described above, BroadWise also may subcontract the processing of your data to, or otherwise share your data with, service providers and others in countries other than your country of residence, including the United Kingdom, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use.
If we provide any information about you to any such non-European Union entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. These measures include signing Standard Contractual Clauses in accordance with European Union and other data protection laws to govern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the “BroadWise Contact Information” section below.
If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
How We Protect Your Information
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We consider the confidentiality and security of your information to be of the utmost importance. BroadWise takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your BroadWise account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.
Changes to Our Privacy Policy
BroadWise Limited may update this Privacy Statement from time to time. Please check this page periodically for changes. Your continued use of BroadWise site and platform following the posting of changes to this Statement means you accept the changes we make. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy. If you have any comments or questions regarding this Privacy Statement or site Terms, please contact us.
YOUR LEGAL RIGHTS
Data Subject Rights and Your Choices
You may have certain rights with respect to your information as further described in this section.
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “BroadWise Contact Information” section below at any time. Your local laws, such as in the European Union, may permit you to request that we:
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.
To the extent that you make such a request, we require certain information to help verify your request and prevent fraudulent information and removal requests. Specifically, we ask that you provide the following pieces of information:
Depending on the circumstances and the information you request, we may require additional methods of verification in our discretion.
BroadWise Contact Information
If you have any questions, comments or complaints about this Privacy Policy, please contact us at: [email protected]
You can also contact our Designated Data Protection Lead at: [email protected]
BroadWise Ltd
Privacy, Suite 6, Floor 1 Liverpool Innovation Park, Edge Lane, Milton Rd, Dryden Rd, Innovation Blvd, Digital Way, Liverpool L7 9NJ
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